A good indication that the file is corrupted is when its size is 0 KB. these tips cover less frequent scenarios and address more specific errors.' Unable to start Microsoft Outlook' error - causes and symptomsThe main symptom of this problem is very obvious and easily recognizable: you click Outlook's icon, an hourglass appears and is hanging for a while, and then you get the 'Cannot start Microsoft Office Outlook' error.According to Microsoft, the major cause of this issue is a corrupted Navigation Pane settings file - profilename.xml, where 'profilename' is the name of your Outlook profile. These solutions address the most common causes and work in most cases. Today, let's see how you can fix and prevent an even worse scenario when your Outlook does not open at all. The fixes work in all versions of Outlook 2016, 2013, 2010, 2007 and lower and on all systems.A few articles ago we discussed what can be done when. Note: if you only have one profile, you can try to add anotheremail account to a new profile, and open this new profile.Thanks,Richard.Ĭannot open your Outlook 2013 or Outlook 2016? In this article you will find really working solutions for 'Cannot start Microsoft Outlook' problem that will help you have your Outlook up and running again with no errors. Now, please help to use Microsoft Support and Recovery Assistant to diagnose your Outlook:(Note: for this tool, you should use Office 365 account).Meanwhile, please help to go to Control Panel Mail Show Profiles and choose Prompt for profile to be used, then open outlook and choose another profile to see if this issue persist. Is there a similar solution for Outlook 365 Business, so that I can start it? Hi MagdalenaRuda,Since you mentioned you have tried all methods were recommended. When I experienced the same problem back in 2016 with Outlook 2016, none of the methods recommended above worked,however, Microsoft Support advised me then to unclick some of the options in Word (go to File in Word, then to Options) as they did not cooperated with Outlook, apparently.
Step 2: Type Outlook.exe /safe and then press Enter key to open Outlook 2016 or Outlook 365 in Safe mode. Step 1: Simultaneously press Windows logo and R keys on the keyboard to open Run command dialog. The result is that Outlook stopped working.įix to Outlook 2016/2019/365 hanging at processing, starting or loading profile screen. When I tried to open it today, it got stuck on Loading profile and when I went to Control Panel, I noticed that Microsoft Office 365 Business has been installed today(2 March 2018) on my computer (probably as an automatic update / upgrade as I didn't do it myself). I bought Outlook 2016 in Sept 2016 and it worked until today. Outlook 2016 Loading Profile Stuck Windows 10.
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